Professional Washing Machine Repair and Maintenance Services in Rongai – 0709004600

Washing Machine Repair Near Me in Nairobi | BestApplianceRepairs 0709004600

 Description

Looking for reliable washing machine repair services in Rongai? BestApplianceRepairs offers expert diagnosis, repair, and maintenance for all washing machine brands. Same-day service available. Call 0709004600 for immediate assistance.

Introduction

Is your washing machine acting up? Don’t let a malfunctioning washing machine disrupt your daily routine. BestApplianceRepairs is your trusted partner for professional washing machine repair and maintenance services in Rongai and throughout Nairobi. With years of experience and a team of certified technicians, we provide fast, reliable, and affordable solutions for all your washing machine problems.

Whether you’re dealing with a machine that won’t spin, leaks water, makes strange noises, or simply won’t turn on, our expert technicians are just a phone call away. We understand the inconvenience of a broken washing machine, which is why we offer same-day service and on-site repairs to get your appliance back to working condition as quickly as possible.

At BestApplianceRepairs, we pride ourselves on delivering exceptional customer service, transparent pricing, and guaranteed workmanship. When you search for “washing machine repair near me” in Rongai, we’re the company you can trust to deliver results.

Areas We Serve in Rongai and Around Nairobi

BestApplianceRepairs provides comprehensive washing machine repair services across Rongai and the greater Nairobi region. Our mobile technicians cover the following areas:

Rongai and Nearby Areas:

• Rongai Town
• Maasai Lodge
• Rimpa
• Nkoroi
• Kandisi
• Oloolua
• Karen
• Ngong
• Kiserian
• Rongai Junction
• Tuala
• Kware

Other Nairobi Areas We Serve:

• Westlands
• Kilimani
• Lavington
• Parklands
• Kileleshwa
• Runda
• Muthaiga
• Gigiri
• Spring Valley
• Nairobi CBD
• Upperhill
• South B & South C
• Langata
• Kitisuru
• Kasarani
• Ruiru
• Thika
• Kiambu
• Kikuyu
• Limuru
• Embakasi
• Donholm
• Umoja
• Buruburu
• Eastleigh
• Pangani

No matter where you are located in Nairobi County and surrounding areas, BestApplianceRepairs is ready to provide professional washing machine repair services at your doorstep.

Common Washing Machine Problems Diagnosed and Repaired by BestApplianceRepairs

Our experienced technicians have encountered and successfully resolved thousands of washing machine issues. Here are the most common problems we diagnose and repair:

Problem	Symptoms	Possible Causes
Not Starting	Machine won’t turn on or respond	Power supply issues, faulty door lock, broken control board, blown thermal fuse
Not Spinning	Drum doesn’t rotate during spin cycle	Worn drive belt, faulty motor, broken lid switch, clutch problems
Water Not Draining	Water remains in drum after cycle	Clogged drain pump, blocked hose, faulty drain pump motor
Water Leaking	Water pooling around machine	Damaged door seal, loose hose connections, cracked tub, worn pump seal
Not Filling with Water	No water entering the drum	Faulty water inlet valve, clogged filters, low water pressure, kinked hoses
Excessive Noise	Loud banging, grinding, or rattling	Worn bearings, foreign objects in drum, unbalanced load, loose drum
Not Heating Water	Clothes coming out cold	Faulty heating element, broken thermostat, defective control board
Door Won’t Lock/Unlock	Cannot start cycle or open door	Broken door lock mechanism, faulty interlock switch, control board issue
Excessive Vibration	Machine shaking or moving	Unbalanced load, unlevel machine, worn shock absorbers, broken suspension springs
Error Codes Displayed	Digital display showing error messages	Various sensor or component failures specific to brand and model
Foul Odors	Bad smell from machine	Mold buildup, detergent residue, clogged drain, bacteria growth
Not Dispensing Detergent	Soap remains in dispenser	Clogged dispenser, low water pressure, faulty dispenser mechanism

Additional Problems We Fix:

• Clothes coming out still dirty or with detergent residue
• Machine stopping mid-cycle
• Timer not advancing
• Agitator not working (top-load machines)
• Fabric softener not dispensing
• Excessive suds or foam
• Rust or corrosion issues
• Control panel malfunctions
• Sensor failures
• Motor brush replacement

BestApplianceRepairs technicians are trained to diagnose and repair all these issues efficiently, using genuine or high-quality replacement parts to ensure long-lasting repairs.

How BestApplianceRepairs Diagnoses Washing Machine Faults

At BestApplianceRepairs, we follow a systematic and professional approach to diagnosing washing machine problems. Our comprehensive diagnostic process ensures accurate fault identification and cost-effective repairs:

Step 1: Initial Customer Consultation

Our process begins with understanding your concerns. We ask detailed questions about:

• What symptoms you’re experiencing
• When the problem started
• Any unusual sounds, smells, or error codes
• The washing machine’s age and service history

Step 2: Visual Inspection

Our technician conducts a thorough visual examination:

• Checking for obvious damage or wear
• Inspecting hoses, connections, and seals
• Examining the drum and door mechanism
• Looking for signs of leaks or corrosion
• Verifying proper installation and leveling

Step 3: Power and Control Testing

We verify electrical components:

• Testing power supply and outlet functionality
• Checking circuit breakers and fuses
• Examining the control panel and buttons
• Testing the door lock mechanism
• Verifying timer and cycle selector operation

Step 4: Functional Testing

Running diagnostic cycles to identify issues:

• Testing fill and drain functions
• Checking spin cycle performance
• Monitoring water temperature
• Listening for abnormal sounds
• Observing vibration levels

Step 5: Component-Level Diagnosis

Using specialized tools and equipment:

• Multimeter testing for electrical continuity
• Checking motor and pump functionality
• Testing inlet and outlet valves
• Examining belts, pulleys, and bearings
• Verifying sensor accuracy

Step 6: Error Code Analysis

For digital machines:

• Retrieving and interpreting error codes
• Cross-referencing with manufacturer specifications
• Identifying specific component failures
• Determining root cause of system errors

Step 7: Diagnosis Report and Quote

After thorough testing:

• Clear explanation of the problem
• Detailed breakdown of required repairs
• Transparent pricing with no hidden costs
• Estimated repair time
• Warranty information on parts and labor

Step 8: Customer Approval and Repair

• Obtaining your approval before proceeding
• Using quality replacement parts
• Professional repair execution
• Post-repair testing and verification
• Cleanup of work area

Our diagnostic expertise means we accurately identify problems the first time, saving you time and money on unnecessary repairs or part replacements.

Washing Machine Brands Repaired by BestApplianceRepairs

BestApplianceRepairs has extensive experience repairing all major washing machine brands available in Kenya. Our technicians receive ongoing training to stay updated on the latest technologies and repair techniques for each brand.

Premium Brands We Service:

Brand	Specialty
Samsung	Front-load, top-load, smart washers, EcoBubble technology
LG	Direct Drive, TurboWash, AI DD technology, twin tub
Bosch	Front-load, built-in washers, ActiveWater technology
Siemens	iQdrive motors, varioPerfect systems, sensor technology
Whirlpool	6th Sense technology, top-load, semi-automatic
Miele	Honeycomb drums, TwinDos systems, premium washers
Electrolux	UltraMix, AutoDose, Time Manager features

Popular Mid-Range Brands:

• Hotpoint – All models including Aquarius series
• Beko – AquaTech, SteamCure, RecycledTub models
• Hisense – Front-load, top-load, and semi-automatic
• Haier – Direct motion motors, Pillow drum technology
• Candy – Smart touch, Rapid programs, compact models
• Indesit – Push&Wash, Water Balance Plus
• Ariston – Digital displays, quick wash features
• Von Hotpoint – Twin tub, semi-automatic, fully automatic

Budget-Friendly Brands:

• Ramtons – Semi-automatic, single tub, twin tub
• Sayona – Twin tub, portable washers
• Bruhm – Top-load, semi-automatic models
• Akai – Compact washers, portable models
• Kenwood – Basic to mid-range models
• Mika – Affordable fully automatic washers
• Scanfrost – Twin tub, top-load options
• TCL – Front-load and top-load models

Commercial and Industrial Brands:

• Speed Queen – Commercial-grade laundry equipment
• Maytag – Heavy-duty commercial washers
• IPSO – Industrial laundry machines
• Dexter – Commercial laundromat equipment

Other Brands We Repair:

• Zanussi
• AEG
• Daewoo
• Midea
• Toshiba
• Panasonic
• Hitachi
• Sharp
• Nasco
• Westpoint
• Admiral
• Amana
• Frigidaire
• GE (General Electric)
• Kenmore
• Roper
• Hoover
• Fisher & Paykel

Don’t see your brand listed? We likely service it! Contact BestApplianceRepairs at 0709004600 to inquire about your specific washing machine brand and model.

Other Appliances Repaired by BestApplianceRepairs in Nairobi and Kenya

While we specialize in washing machine repair, BestApplianceRepairs is your one-stop solution for all home and commercial appliance repair needs across Nairobi and Kenya. Our multi-skilled technicians are trained to service a wide range of appliances:

Kitchen Appliances:

• Refrigerators & Freezers – All types including single door, double door, French door, side-by-side, chest freezers, upright freezers
• Cookers & Ovens – Gas cookers, electric cookers, built-in ovens, freestanding ranges, microwaves
• • Dishwashers – Built-in, freestanding, countertop models
• Blenders & Food Processors – All brands and capacities
• Electric Kettles – Cordless, traditional, temperature control models
• Rice Cookers – Basic and multi-function models
• Deep Fryers – Domestic and commercial units
• Coffee Makers – Drip, espresso, capsule machines
• Toasters & Sandwich Makers – All varieties

Laundry Appliances:

• Dryers – Vented, condenser, heat pump, gas dryers
• Washer-Dryer Combos – All-in-one units
• Spin Dryers – Standalone spin extractors
• Ironing Equipment – Steam irons, pressing machines, ironing boards

Climate Control:

• Air Conditioners – Split units, window units, portable ACs, central cooling
• Water Heaters – Electric geysers, instant heaters, solar water heaters
• Water Dispensers – Hot and cold, bottom-load, top-load models
• Fans – Ceiling fans, standing fans, wall-mounted fans

Cleaning Appliances:

• Vacuum Cleaners – Upright, canister, robot vacuums, wet/dry vacuums
• Steam Cleaners – Floor steamers, handheld steamers
• Carpet Cleaners – Extraction machines, spot cleaners

Small Appliances:

• Juicers & Smoothie Makers
• Mixers & Grinders
• Toasters & Grills
• Slow Cookers & Pressure Cookers
• Air Fryers
• Electric Grills & Griddles

Commercial Equipment:

• Industrial refrigeration units
• Commercial cooking equipment
• Laundromat washers and dryers
• Restaurant-grade appliances
• Hotel and hospitality equipment

No matter what appliance is giving you trouble, BestApplianceRepairs has the expertise, tools, and genuine parts to get it working perfectly again. We serve both residential and commercial clients throughout Kenya.

On-Site and Shop Repair Services

BestApplianceRepairs understands that convenience is key when it comes to appliance repair. That’s why we offer flexible service options to meet your specific needs:

On-Site Repair Services

Convenience at Your Doorstep

Our mobile repair service brings expert technicians directly to your home or business in Rongai and throughout Nairobi.

Benefits of On-Site Service:

• No need to disconnect or transport heavy washing machines
• Repairs completed in your home or office
• Same-day service available
• Minimal disruption to your routine
• Full diagnostic and repair on location
• Equipped service vehicles with common parts
• Professional and courteous technicians
• Safe and clean work practices

What We Bring:

• Comprehensive toolkits and diagnostic equipment
• Common replacement parts and components
• Protective floor coverings and cleaning supplies
• Professional uniforms and identification
• Service vehicle fully stocked with spare parts

On-Site Service Process:

1. Call or WhatsApp 0709004600 to book an appointment
2. Our technician arrives at your scheduled time
3. Professional diagnosis of your washing machine
4. Clear explanation and repair quote
5. Repair completed upon your approval
6. Testing to ensure proper functionality
7. Cleanup and disposal of old parts
8. Payment and warranty documentation

Shop Repair Services

Workshop-Based Repairs

For complex repairs requiring specialized equipment or extensive work, we offer shop-based services at our fully-equipped repair center.

When Shop Service is Recommended:

• Major component replacements (motors, tubs, control boards)
• Bearing replacements requiring drum removal
• Extensive electrical system repairs
• Rust removal and repainting
• Refurbishment projects
• Multiple component failures
• Time-intensive diagnostic work

Shop Service Benefits:

• Access to specialized repair equipment
• Controlled workshop environment
• Ability to order and fit specific parts
• Comprehensive testing facilities
• Lower labor costs for extensive repairs
• Parts cleaning and refurbishment options
• Temporary replacement machine available (upon request)

Shop Service Process:

1. Contact us to arrange drop-off or pickup
2. Free pickup service available in Rongai area
3. Detailed diagnostic assessment
4. Quote approval via phone or email
5. Professional repair in our workshop
6. Quality testing and certification
7. Delivery back to your location
8. Installation and final testing

Service Coverage Areas:

Immediate Response Zones (1-2 hours):

• Rongai Town and immediate surroundings
• Karen, Ngong, Kiserian
• Lang ata, South C

Same-Day Service Areas:

• All Nairobi suburbs
• Kiambu, Ruiru, Thika
• Satellite towns within 30km

Next-Day Service:

• Extended Nairobi County areas
• Remote locations by arrangement

Emergency Services:

We understand that some situations require immediate attention. BestApplianceRepairs offers emergency repair services for:

• Complete washing machine breakdowns
• Water leakage emergencies
• Commercial laundry equipment failures
• Critical household or business needs

Emergency service available 7 days a week – Call 0709004600

Service Guarantees:

• Workmanship Warranty: All repairs covered for 90 days
• Parts Warranty: Genuine parts carry manufacturer warranty
• Satisfaction Guarantee: We don’t rest until you’re satisfied
• Transparent Pricing: No hidden charges or surprise fees
• Professional Service: Certified, trained, and courteous technicians

Whether you choose on-site convenience or comprehensive shop service, BestApplianceRepairs delivers the same high standard of professionalism, expertise, and customer care.

Contact BestApplianceRepairs for Washing Machine Repair Services

Getting your washing machine repaired has never been easier. BestApplianceRepairs offers multiple convenient ways to reach us for service requests, inquiries, or emergency repairs.

Phone and WhatsApp:

0709004600

• Call us directly for immediate assistance
• WhatsApp for quick quotes and appointment booking
• Available 7 days a week
• English and Kiswahili support
• Send photos or videos of your washing machine problem
• Get instant responses to your queries

Best for: Urgent repairs, immediate booking, quick questions

Email:

info@bestappliancerepairs.co.ke

• Send detailed descriptions of your appliance issues
• Request service quotes
• Attach photos or documentation
• Schedule non-urgent appointments
• Follow up on existing repairs
• General inquiries about our services

Best for: Detailed inquiries, service quotes, documentation requests

Website:

www.bestappliancerepairs.co.ke

Visit our website for:

• Online booking system
• Service request forms
• Comprehensive service information
• Customer testimonials
• Appliance maintenance tips
• Service area coverage map
• Pricing guides
• FAQ section
• Blog articles on appliance care

Best for: After-hours booking, browsing services, educational resources

Office Hours:

• Monday to Friday: 7:00 AM – 7:00 PM
• Saturday: 8:00 AM – 6:00 PM
• Sunday: 9:00 AM – 5:00 PM
• Emergency Service: Available 24/7 by appointment

What to Prepare When Contacting Us:

To help us serve you better, please have the following information ready:

1. Your Location: Specific area in Rongai or Nairobi
2. Washing Machine Details:
   • Brand and model number
   • Age of the appliance
   • Type (front-load, top-load, semi-automatic)
3. Problem Description:
   • What’s not working
   • When the problem started
   • Any error codes displayed
   • Unusual sounds or smells
4. Preferred Service Type: On-site or shop repair
5. Preferred Date and Time: For appointment scheduling

Why Choose BestApplianceRepairs?

• Fast Response Times: Same-day service available
• Experienced Technicians: Over 10 years in the industry
• All Brands Serviced: No washing machine is too old or new
• Transparent Pricing: Know the cost before we start
• Quality Parts: Genuine and high-quality replacements
• Warranty Coverage: Guaranteed workmanship
• Professional Service: Certified and courteous staff
• Customer Satisfaction: Your satisfaction is our priority

Service Commitment:

When you contact BestApplianceRepairs, you can expect:

• Friendly and helpful customer service
• Accurate service estimates
• Punctual appointment times
• Professional and respectful technicians
• Clean and efficient work
• Fair and honest pricing
• Follow-up support after service

Don’t let a broken washing machine disrupt your life. Contact BestApplianceRepairs today at 0709004600 and experience professional appliance repair service you can trust!

Tips to Prevent Washing Machine Problems

Prevention is always better than cure. Following these expert maintenance tips can significantly extend your washing machine’s lifespan, improve performance, and help you avoid costly repairs.

Daily and After-Use Maintenance:

1. Leave the Door Open After Use

• Allows moisture to evaporate
• Prevents mold and mildew growth
• Reduces foul odors
• Particularly important for front-load machines
• Leave open for at least 2-3 hours after washing

2. Wipe Down the Door Seal

• Remove trapped water and lint
• Prevent mold buildup in rubber gaskets
• Use a dry cloth after each wash
• Check for foreign objects trapped in folds

3. Remove Wet Clothes Promptly

• Prevents musty smells
• Reduces mold growth
• Protects machine drum from moisture
• Helps clothes dry faster

4. Check Pockets Before Loading

• Remove coins, keys, tissues, and small objects
• Prevents damage to drum and pump
• Avoids clogged drain systems
• Protects clothing from damage

Weekly Maintenance:

5. Clean the Detergent Dispenser

• Remove and rinse thoroughly
• Prevents detergent buildup
• Ensures proper soap dispensing
• Use warm water and a soft brush
• Check for clogs in dispenser openings

6. Wipe the Exterior

• Keep control panel clean and dry
• Prevent dust accumulation
• Maintain machine appearance
• Use mild detergent and soft cloth

7. Check Water Supply Hoses

• Inspect for leaks or cracks
• Ensure connections are tight
• Look for bulges or weak spots
• Turn off water supply when not in use for extended periods

Monthly Maintenance:

8. Run a Cleaning Cycle

• Use washing machine cleaner or white vinegar
• Run empty hot water cycle
• Removes detergent residue and buildup
• Eliminates bacteria and odors
• For vinegar: add 2 cups to drum, run hot cycle

9. Clean the Lint Filter

• Remove and rinse filter (if applicable)
• Check for blockages
• Prevents drainage problems
• Improves washing efficiency
• Some models have filters in pump area

10. Inspect and Clean the Drain Pump Filter

• Located at bottom front of machine
• Collect trapped debris, coins, buttons
• Prevent drainage issues
• Place towel underneath before opening
• Check pump impeller for obstructions

11. Level Your Machine

• Use spirit level to check balance
• Adjust feet as needed
• Prevents excessive vibration
• Reduces noise and wear
• Protects floor from damage

Every 3-6 Months:

12. Deep Clean the Drum

• Run multiple cleaning cycles if needed
• Use specialized washing machine cleaner
• Address any persistent odors
• Consider using baking soda and vinegar together
• Wipe drum thoroughly with antibacterial cleaner

13. Inspect Water Inlet Filters

• Located where hoses connect to machine
• Remove and clean mesh filters
• Prevents reduced water flow
• Improves fill efficiency
• Use old toothbrush to clean

14. Check Hoses and Connections

• Inspect entire length of hoses
• Replace if showing wear (every 5 years recommended)
• Tighten any loose connections
• Check for rust on metal fittings

15. Clean Behind and Underneath

• Pull machine forward (with help)
• Vacuum dust and lint
• Check for leaks or dampness
• Inspect floor condition
• Clean surrounding area

Best Practices for Daily Use:

16. Use the Right Amount of Detergent

Load Size	Detergent Amount
Small load	1-2 tablespoons
Medium load	2-3 tablespoons
Large load	3-4 tablespoons
Extra-large	4-5 tablespoons

• Excess detergent creates buildup
• Follow manufacturer recommendations
• Use high-efficiency (HE) detergent for HE machines
• Measure carefully; more isn’t better

17. Don’t Overload the Machine

• Fill drum only ¾ full
• Clothes need room to move
• Overloading causes poor cleaning
• Stresses motor and bearings
• Increases wear on components

18. Sort Loads Properly

• Separate by color, fabric type, and soil level
• Balance heavy and light items
• Use mesh bags for delicates
• Zip zippers and fasten hooks
• Turn clothes inside out

19. Use Appropriate Water Temperature

• Cold water for most loads (saves energy)
• Warm for moderately soiled items
• Hot for whites and heavily soiled items
• Match temperature to fabric care labels

20. Select Proper Cycle Settings

• Use delicate cycle for fragile items
• Normal for everyday laundry
• Heavy-duty for towels and bedding
• Quick wash for lightly soiled items
• Avoid unnecessarily long cycles

Water and Power Management:

21. Ensure Proper Water Pressure

• Maintain consistent water pressure (15-120 psi ideal)
• Too low: machine won’t fill properly
• Too high: can damage inlet valves
• Install pressure regulator if needed

22. Use Voltage Stabilizer

• Protects against power surges
• Essential in areas with unstable electricity
• Prevents control board damage
• Extends machine lifespan
• Particularly important in Kenya

23. Unplug During Extended Absence

• Disconnect power when traveling
• Turn off water supply
• Prevents electrical issues during storms
• Protects against water damage from leaks

Environmental Considerations:

24. Maintain Proper Ventilation

• Ensure adequate air circulation
• Don’t enclose machine too tightly
• Prevents motor overheating
• Reduces moisture-related problems

25. Protect from Extreme Temperatures

• Keep away from direct sunlight
• Avoid excessively hot or humid locations
• Don’t expose to freezing temperatures
• Maintain moderate ambient temperature

What to Avoid:

❌ Never Use:

• Regular detergent in HE machines
• Excessive bleach or harsh chemicals
• Abrasive cleaners on exterior
• Sharp objects to clean drum or seal

❌ Never Do:

• Force the door open if locked
• Wash items with flammable substances
• Interrupt cycles unnecessarily
• Ignore error codes or unusual sounds
• Delay repairs when problems arise

When to Call BestApplianceRepairs:

Even with excellent maintenance, professional servicing is sometimes necessary. Contact us immediately if you notice:

• Unusual or loud noises
• Water leaking from machine
• Error codes you don’t understand
• Machine not completing cycles
• Poor washing performance despite maintenance
• Electrical burning smell
• Excessive vibration
• Door won’t lock or unlock
• Water won’t fill or drain

Annual Professional Maintenance:

Consider scheduling annual preventive maintenance with BestApplianceRepairs:

• Comprehensive inspection of all components
• Professional cleaning of internal parts
• Lubrication of moving parts
• Calibration of sensors and controls
• Replacement of wear-prone parts
• Performance optimization
• Safety checks

Annual maintenance can prevent 80% of common washing machine problems and extend your appliance’s life by years.

Maintenance Checklist Table:

Frequency	Task	Time Required
After each use	Leave door open	1 minute
After each use	Wipe door seal	2 minutes
Weekly	Clean detergent dispenser	5 minutes
Monthly	Run cleaning cycle	1 hour
Monthly	Clean lint/drain filter	10 minutes
Every 3 months	Deep clean drum	1-2 hours
Every 6 months	Inspect hoses and connections	15 minutes
Annually	Professional servicing	1-2 hours

By following these preventive maintenance tips, you’ll enjoy:

• Longer washing machine lifespan (10-15 years vs. 5-7 years)
• Better washing performance
• Lower energy and water consumption
• Fewer repair costs
• Cleaner, fresher-smelling laundry
• Peace of mind

Remember: A well-maintained washing machine is a reliable washing machine. For professional maintenance and repair services in Rongai and Nairobi, contact BestApplianceRepairs at 0709004600 today!

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Conclusion

Your washing machine is an essential household appliance that deserves professional care and attention. Whether you’re experiencing problems or simply want to maintain optimal performance, BestApplianceRepairs is your trusted partner for washing machine repair and maintenance services in Rongai and throughout Nairobi.

With our experienced technicians, comprehensive service coverage, transparent pricing, and commitment to customer satisfaction, we’ve become the go-to choice for appliance repair across Kenya. We repair all brands, offer both on-site and shop services, and guarantee our workmanship.

Don’t wait for small problems to become major repairs. Contact BestApplianceRepairs today:

📞 Phone/WhatsApp: 0709004600 📧 Email: info@bestappliancerepairs.co.ke 🌐 Website: www.bestappliancerepairs.co.ke

Your satisfaction is our priority. Experience the BestApplianceRepairs difference today!

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