Customer Reviews & Testimonials | Trusted Appliance Repair Services in Nairobi
When it comes to choosing a reliable appliance repair service in Nairobi, nothing speaks louder than the experiences of real customers. At Best Appliance Repair Center, we take pride in delivering exceptional service that keeps our clients coming back and recommending us to others.
Why Customer Reviews Matter
Your trust is everything to us. That’s why we let our work and our customers’ satisfaction do the talking. Here’s what makes Best Appliance Repair Center stand out according to the people who matter most — you.
Real Stories from Real Customers
“Jane Muthoni” – ⭐⭐⭐⭐⭐
“Excellent service! My Samsung fridge stopped cooling on a Sunday morning and I was worried about my food spoiling. Called BestApplianceRepairs and they had a technician at my door in Kilimani within 2 hours. The technician was professional, diagnosed the problem quickly, and had my fridge running perfectly by afternoon. Very fair pricing too. Highly recommend!”
Service: Refrigerator Repair in Kilimani
Date: January 2026
“David Kamau” – ⭐⭐⭐⭐⭐
“I’ve used BestApplianceRepairs three times now for different appliances and they never disappoint. First my washing machine, then my TV, and recently my microwave. Each time, same great service – punctual, knowledgeable technicians who explain everything clearly. They’ve earned a customer for life!”
Service: Multiple Appliance Repairs in Westlands
Date: December 2025
“Grace Wanjiru” – ⭐⭐⭐⭐⭐
“Best appliance repair service in Nairobi! My LG washing machine was making terrible noises and wouldn’t spin. The BestApplianceRepairs technician came the same day I called, replaced the drum bearings, and it’s working like new. He even gave me maintenance tips to prevent future issues. Very professional and affordable.”
Service: Washing Machine Repair in Karen
Date: January 2026
“Peter Omondi” – ⭐⭐⭐⭐⭐
“Quick response and honest service. My Sony TV had no picture, just sound. I thought I’d need a new TV but the BestApplianceRepairs technician repaired it for a fraction of the cost. He was transparent about the issue and the pricing upfront. No hidden charges. Will definitely call them again.”
Service: Television Repair in South C
Date: December 2025
“Mary Njeri” – ⭐⭐⭐⭐⭐
“I run a restaurant in Eastleigh and our commercial freezer broke down. This could have been a disaster but BestApplianceRepairs saved the day! They came immediately, worked efficiently, and had it fixed within hours. Their technician was very experienced with commercial appliances. Excellent work!”
Service: Commercial Freezer Repair in Eastleigh
Date: January 2026
“Michael Otieno” – ⭐⭐⭐⭐⭐
“Very impressed with the professionalism. My dishwasher wasn’t draining properly and was leaking. The technician from BestApplianceRepairs arrived on time, was courteous, and fixed the problem efficiently. He cleaned up after himself and tested everything thoroughly before leaving. Great service!”
Service: Dishwasher Repair in Lavington
Date: January 2026
“Sarah Akinyi” – ⭐⭐⭐⭐⭐
“Reliable and trustworthy! I was hesitant to let someone into my home for repairs but BestApplianceRepairs sent a certified technician who was respectful and professional. He fixed my gas cooker issue quickly and even showed me some safety tips. Fair pricing and quality work. Highly recommended!”
Service: Gas Cooker Repair in Parklands
Date: December 2025
“John Mwangi” – ⭐⭐⭐⭐⭐
“Outstanding customer service! Called them about my Whirlpool washing machine that wouldn’t start. They walked me through some troubleshooting on the phone first (which didn’t work), then sent a technician who arrived within the hour. Problem solved and the 90-day warranty gives me peace of mind.”
Service: Washing Machine Repair in Kasarani
Date: January 2026
“Catherine Wambui” – ⭐⭐⭐⭐⭐
“Best decision calling BestApplianceRepairs! My air conditioner stopped working during the hot season. They sent an experienced technician who serviced it properly and it’s now cooling better than ever. Reasonable rates and genuine spare parts. I’ve already recommended them to my neighbors!”
Service: Air Conditioner Repair in Ruaka
Date: December 2025
“James Kipchoge” – ⭐⭐⭐⭐⭐
“Professional from start to finish. My microwave was sparking inside and I was worried. BestApplianceRepairs’s technician explained the safety concerns, replaced the faulty part with a genuine Samsung component, and ensured everything was working safely. Very knowledgeable team. Five stars!”
Service: Microwave Repair in Langata
Date: January 2026
What Makes Best Appliance Repair Center Different?
Based on customer feedback, here’s what sets us apart:
✅ Same-Day Service – Quick response times across all Nairobi estates
✅ Expert Technicians – Certified professionals with years of experience
✅ Genuine Parts – We use only authentic, high-quality replacement parts
✅ 90-Day Warranty – All repairs and parts backed by our comprehensive warranty
✅ Transparent Pricing – No hidden fees, clear upfront quotes
✅ Wide Coverage – Serving all major estates in Nairobi and surrounding areas
Our Most Praised Services
According to customer reviews, these are our top-rated services:
🔧 Refrigerator Repair – Fast cooling restoration for all brands
🔧 Washing Machine Repair – Expert drum, motor, and drainage solutions
🔧 Television Repair – Screen, sound, and smart TV connectivity fixes
🔧 Dishwasher Repair – Complete drainage and cleaning system restoration
🔧 Air Conditioner Services – Installation, repair, and maintenance
Service Coverage Across Nairobi
We proudly serve customers across Nairobi including:
- Westlands, Karen, Kilimani, Lavington
- Parklands, Eastleigh, South C, South B
- Langata, Kileleshwa, Ruaka, Runda
- Kasarani, Roysambu, Embakasi, Buruburu
- And many more locations across Nairobi County
Wherever you are in Nairobi, our mobile repair teams are ready to help!
Join Hundreds of Satisfied Customers
Don’t let a broken appliance disrupt your daily routine. Experience the service that has earned us countless five-star reviews from satisfied customers across Nairobi.
Ready for Reliable Appliance Repair?
Contact Best Appliance Repair Center Today:
📞 Call/WhatsApp: 0709004600
📧 Email: info@bestappliancerepairs.co.ke
🌐 Website: www.bestappliancerepairs.co.ke
📍 Location: Waiyaki Way, Westlands, Nairobi
🕐 Hours: Monday-Sunday, 9:00 AM – 5:00 PM
Complete Appliance Repair Services
We repair all major brands including Samsung, LG, Whirlpool, Bosch, Sony, Hisense, TCL, and more:
- ✔️ Washing Machine Repair
- ✔️ Refrigerator & Freezer Repair
- ✔️ Television Repair (LED, LCD, OLED, Smart TVs)
- ✔️ Dishwasher Repair & Installation
- ✔️ Oven & Cooker Repair (Gas & Electric)
- ✔️ Microwave Repair & Servicing
- ✔️ Air Conditioner Installation & Repair
- ✔️ Water Heater & Dispenser Repair
- ✔️ Home Theatre System Repair
- ✔️ Vacuum Cleaner Repair
- ✔️ And much more!
Why Choose Best Appliance Repair Center?
⭐ 4.9/5 Average Rating from hundreds of customers
⚡ Same-Day Service available across Nairobi
🛠️ Certified Technicians with 10+ years experience
💯 90-Day Warranty on all repairs and parts
💰 Competitive Pricing with free diagnostics
📱 Easy Booking via phone, WhatsApp, or website
Don’t just take our word for it – join the growing number of satisfied customers who trust Best Appliance Repair Center for all their appliance repair needs. Call us today at 0709004600 and experience the difference professional service makes!
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