Television Repair in Nairobi, Kenya >0709004600
Is your TV screen cracked, flickering, or displaying strange lines? If you’re facing a broken television in Kenya, you’re probably wondering: should I repair my TV screen or buy a new one? This comprehensive guide breaks down the costs, helping you make the smartest financial decision.
Quick Answer: When to Repair vs Replace
Repair your TV if:
- The repair cost is less than 50% of a new TV’s price
- Your TV is less than 3 years old
- It’s a minor issue (power supply, HDMI port, backlight)
- You own a premium brand (Samsung, LG, Sony)
Buy a new TV if:
- The screen itself is cracked or shattered
- Repair costs exceed 60% of replacement cost
- Your TV is over 5 years old
- You have a budget brand with outdated features
TV Screen Repair Costs in Kenya (2025)
The cost of repairing a TV in Kenya varies based on the problem, screen size, and brand. Here’s what you can expect:
Common TV Repairs and Prices
Screen Replacement (Most Expensive)
- 32-inch TV: KSh 8,000 – KSh 15,000
- 43-inch TV: KSh 12,000 – KSh 25,000
- 50-inch TV: KSh 20,000 – KSh 35,000
- 55-inch+ TV: KSh 30,000 – KSh 50,000+
Backlight Repair
- Cost: KSh 3,500 – KSh 12,000
- Common symptoms: Dark screen, dim display, partial brightness
Power Supply Board
- Cost: KSh 2,500 – KSh 8,000
- Symptoms: TV won’t turn on, random shutdowns
Main Board/Motherboard
- Cost: KSh 4,000 – KSh 15,000
- Issues: No picture, no sound, won’t respond to remote
HDMI Port Replacement
- Cost: KSh 1,500 – KSh 4,000
- Problem: No signal, loose connection
T-Con Board
- Cost: KSh 3,000 – KSh 10,000
- Symptoms: Lines on screen, color issues, distorted image
Labor Charges
Most technicians in Nairobi, Mombasa, and other major cities charge:
- Diagnosis fee: KSh 500 – KSh 1,500
- Labor: KSh 1,000 – KSh 5,000 (depending on complexity)
- Home service call: Additional KSh 500 – KSh 2,000
Cost of Buying a New TV in Kenya
Here are current market prices for new TVs in Kenya:
Budget TVs (32-43 inches)
- 32-inch HD: KSh 12,000 – KSh 18,000
- 40-43-inch Full HD: KSh 18,000 – KSh 28,000
Mid-Range TVs (43-50 inches)
- 43-inch Smart TV: KSh 25,000 – KSh 40,000
- 50-inch Smart TV: KSh 35,000 – KSh 55,000
Premium TVs (55 inches+)
- 55-inch 4K Smart TV: KSh 50,000 – KSh 85,000
- 65-inch 4K Smart TV: KSh 80,000 – KSh 150,000+
Top Brands in Kenya: Samsung, LG, Sony, TCL, Hisense, Skyworth, Vitron
The Big Problem: Cracked or Broken Screens
If your TV screen is physically cracked or shattered, the reality is harsh: screen replacement usually costs 70-90% of a new TV’s price. This is because the display panel is the most expensive component of any TV.
For example, if you have a 43-inch TV that originally cost KSh 30,000, replacing the cracked screen might cost KSh 20,000-25,000. Add labor charges, and you’re paying almost the same as buying a brand new TV with a warranty and updated features.
Verdict: Cracked screens are almost never worth repairing. Buy a new TV instead.
When TV Repair Makes Sense
TV repair is cost-effective when the issue doesn’t involve the screen itself:
- Backlight problems – Your screen is black but you can faintly see images when you shine a light on it
- Power issues – TV won’t turn on or keeps shutting off randomly
- No sound – Picture works but no audio
- HDMI/connectivity issues – Ports not working properly
- Software glitches – Can often be fixed with firmware updates for free
These repairs typically cost KSh 2,500-12,000, making them worthwhile if your TV is otherwise in good condition.
Factors to Consider Beyond Cost
1. TV Age and Technology
If your TV is over 5 years old, even a cheap repair might not be smart. TV technology advances rapidly. Older TVs lack:
- Smart TV capabilities
- 4K resolution
- HDR support
- Better energy efficiency
- Modern connectivity (USB-C, Bluetooth 5.0)
2. Warranty Status
Is your TV still under warranty? Always check first! Most new TVs in Kenya come with 1-2 year warranties. If you’re covered, repairs are free or heavily discounted.
3. Energy Consumption
Older TVs consume significantly more electricity. A new energy-efficient TV might save you KSh 500-1,500 monthly on your electricity bill, offsetting the purchase cost over time.
4. Availability of Parts
For budget brands or discontinued models, finding replacement parts can be difficult and expensive in Kenya. Premium brands like Samsung and LG have better parts availability.
Where to Get TV Repairs in Kenya
Nairobi:
- Luthuli Avenue (many technicians)
- Authorized service centers (Westlands, CBD)
- Mobile repair services
Mombasa:
- Moi Avenue electronics shops
- Nyali and Bamburi repair centers
Other Cities:
- Kisumu, Nakuru, Eldoret have local electronics repair shops
Tip: Always get multiple quotes and ask for a warranty on repair work (typically 1-3 months).
Decision-Making Calculator
Use this simple formula:
Repair Cost ÷ New TV Cost = Decision Factor
- Less than 0.5 (50%): Repair is likely worth it
- 0.5 to 0.7 (50-70%): Consider TV age and features
- Over 0.7 (70%): Buy new
Example:
- Repair quote: KSh 15,000
- New equivalent TV: KSh 28,000
- Decision factor: 15,000 ÷ 28,000 = 0.54 (54%)
- Verdict: Borderline – consider age and features
Money-Saving Tips
- Negotiate repair prices – Most technicians have some flexibility
- Shop during sales – Black Friday, January, and mid-year sales offer 20-30% discounts on new TVs
- Consider refurbished – Some shops sell refurbished TVs with warranties at 30-40% off
- Preventive care – Use voltage stabilizers to prevent power surge damage (costs KSh 1,500-3,000)
- DIY diagnosis – YouTube has guides for basic troubleshooting before calling a technician
Final Recommendation
Repair your TV if: The issue is fixable for less than KSh 10,000, your TV is relatively new (under 3 years), and it’s a quality brand with good features.
Buy a new TV if: Your screen is cracked, repair costs exceed 50-60% of replacement cost, your TV is over 5 years old, or you’re missing modern features like smart capabilities and 4K.
Frequently Asked Questions
Can a cracked TV screen be repaired? Technically yes, but it’s rarely economical. Screen replacement costs 70-90% of a new TV’s price in Kenya.
How long do TV repairs take? Simple repairs: 1-3 days. Complex repairs requiring ordered parts: 1-2 weeks.
Do repaired TVs last long? If properly repaired with quality parts, yes. Ask for a warranty on repair work.
Where can I sell my broken TV in Kenya? Some technicians buy broken TVs for parts. Expect KSh 1,000-5,000 depending on size and condition.
Is it worth repairing a 10-year-old TV? Usually not. Technology has advanced significantly, and new budget TVs offer better features at low prices.
Bottom Line: In most cases involving screen damage, buying a new TV in Kenya makes more financial sense. For other repairs under KSh 10,000 on relatively new TVs, repair is the smarter choice. Always get multiple quotes and compare against current TV prices before deciding.
Last updated: January 2026
