Home Appliances Repair Service in Nairobi and Kenya
By Best Appliance Repair Nairobi
When you need professional Home Appliances Repair in Nairobi, Kenya, Best Appliance Repair Nairobi stands as your trusted partner for all appliance maintenance and repair needs. We understand that home appliances are essential to your daily comfort and convenience, which is why our team of certified technicians is dedicated to providing fast, reliable, and affordable repair services across Nairobi and throughout Kenya.
Types of Appliances We Fix
At Best Appliance Repair Nairobi, we specialize in repairing a comprehensive range of household appliances. Our expertise spans across all major appliance categories, ensuring that whatever breaks down in your home, we have the skills and experience to fix it.
Kitchen Appliances
We repair refrigerators, freezers, ovens, microwaves, dishwashers, cookers, gas stoves, electric stoves, range hoods, garbage disposals, and blenders. Our technicians are trained to handle both built-in and freestanding models.
Laundry Appliances
Our Home Appliances Repair in Nairobi, Kenya services include washing machines (top-load and front-load), dryers, washer-dryer combos, and commercial laundry equipment.
Cooling and Heating Systems
We service air conditioners, water heaters (electric and gas), water dispensers, chillers, and heating systems of all types.
Small Appliances
From coffee makers and toasters to vacuum cleaners and irons, we handle repairs for all small household appliances that make daily life easier.
| Appliance Type | Common Repairs | Estimated Cost (KES) |
|---|---|---|
| Washing Machine | Drum repair, motor replacement, leak fixing | 2,500 – 8,000 |
| Refrigerator | Thermostat replacement, compressor repair, gas refilling | 3,000 – 12,000 |
| Oven/Cooker | Element replacement, thermostat repair, ignition fixing | 2,000 – 7,000 |
| Microwave | Magnetron replacement, door switch repair, control panel | 1,500 – 5,000 |
| Dishwasher | Pump replacement, spray arm repair, drainage issues | 2,500 – 7,500 |
| Dryer | Heating element, belt replacement, drum roller repair | 2,500 – 8,000 |
| Air Conditioner | Gas refilling, compressor repair, thermostat replacement | 3,500 – 15,000 |
| Water Heater | Element replacement, thermostat repair, tank repair | 2,000 – 8,000 |
Note: Costs include labor and standard parts. Complex repairs or imported parts may cost more.
Expert Tip: “Regular maintenance can extend your appliance lifespan by up to 50% and prevent costly emergency repairs. Schedule annual check-ups for major appliances.”
Brands We Service
Our technicians are factory-trained and experienced in repairing all major appliance brands available in the Kenyan market. Whether you own a premium European brand or a budget-friendly Asian model, we have the expertise to restore it to optimal working condition.
Premium Brands: Bosch, Siemens, Miele, Samsung, LG, Whirlpool, Electrolux, AEG, Beko, Hotpoint
Mid-Range Brands: Hisense, TCL, Midea, Haier, Ariston, Indesit, Zanussi, Candy
Budget Brands: Ramtons, Von, Bruhm, Skyworth, Nasco, Armco, Mika
Commercial Brands: Hobart, Maytag, Speed Queen, Blue Star
For Home Appliances Repair in Nairobi, Kenya, we maintain a comprehensive inventory of genuine and compatible spare parts for all these brands, ensuring quick turnaround times on most repairs.
10 Common Faults We Fix
Our experienced technicians encounter and successfully resolve hundreds of appliance problems every month. Here are the ten most common faults we address:
1. Washing Machine Won’t Drain
Blocked pumps, faulty drain hoses, or damaged pump motors prevent proper water drainage. We clear blockages and replace damaged components.
2. Refrigerator Not Cooling
Compressor failure, gas leakage, or faulty thermostats cause inadequate cooling. Our team diagnoses the exact issue and implements the appropriate solution.
3. Oven Won’t Heat
Failed heating elements, broken thermostats, or ignition problems in gas ovens are common. We replace elements and calibrate thermostats for accurate temperature control.
4. Dishwasher Leaking Water
Worn door seals, damaged spray arms, or faulty inlet valves cause leaks. We identify the source and provide lasting repairs.
5. Dryer Not Heating
Burned-out heating elements, faulty thermostats, or thermal fuses prevent proper drying. We test all heating components and replace defective parts.
6. Microwave Not Heating Food
Magnetron failure, high-voltage diode issues, or capacitor problems affect heating performance. Our technicians safely repair or replace these high-voltage components.
7. Air Conditioner Not Cooling
Low refrigerant levels, compressor issues, or dirty filters reduce cooling efficiency. We recharge gas, clean systems, and repair compressor faults.
8. Water Heater Not Heating
Element burnout, thermostat failure, or sediment buildup affects water heating. We replace elements, flush tanks, and recalibrate thermostats.
9. Gas Cooker Won’t Ignite
Faulty igniters, blocked burner ports, or gas supply issues prevent ignition. We clean burners, replace igniters, and check gas connections.
10. Washing Machine Excessive Vibration
Worn shock absorbers, unbalanced loads, or damaged bearings cause violent shaking. We replace suspension components and balance drum assemblies.
Did You Know? “80% of appliance breakdowns can be prevented through proper usage and regular maintenance. Simple actions like cleaning filters and checking hoses can save you thousands in repairs.”
Our Service Coverage in Nairobi
Best Appliance Repair Nairobi provides Home Appliances Repair in Nairobi, Kenya across all neighborhoods and estates. Our mobile repair units reach you within hours of your service request.
Central Nairobi Areas: Westlands, Kilimani, Lavington, Kileleshwa, Parklands, Highridge, Valley Arcade
Northern Suburbs: Runda, Muthaiga, Gigiri, Rosslyn, Ridgeways, Garden Estate, Kasarani, Roysambu
Eastern Suburbs: Eastleigh, South C, South B, Nairobi West, Langata, Karen, Ngong Road
Western Areas: Kangemi, Kawangware, Dagoretti, Kikuyu, Satellite, Uthiru
Upper Hill & Surrounding: Upper Hill, Kilimani, Hurlingham, Ngara, Pangani
We also extend our services beyond Nairobi to surrounding counties including Kiambu, Machakos, Kajiado, and other major towns across Kenya. For Home Appliances Repair in Nairobi, Kenya, distance is never a barrier to quality service.
Why Choose Best Appliance Repair Nairobi
Certified and Experienced Technicians
Our team comprises factory-trained professionals with years of hands-on experience. Every technician undergoes continuous training to stay updated with the latest appliance technologies and repair techniques.
Same-Day Service
We understand that appliance breakdowns disrupt your daily routine. That’s why we offer same-day service for most repair requests in Nairobi. Our mobile repair units are strategically positioned across the city for rapid response.
Genuine Spare Parts
When providing Home Appliances Repair in Nairobi, Kenya, we use only genuine or high-quality compatible spare parts. This ensures durability and maintains your appliance’s warranty where applicable.
Transparent Pricing
We provide detailed quotations before commencing any repair work. No hidden charges, no surprise fees—just honest, upfront pricing that respects your budget.
Warranty on Repairs
All our repairs come with a service warranty ranging from 30 to 90 days, depending on the nature of the repair. This gives you peace of mind knowing that your investment is protected.
24/7 Customer Support
Appliances don’t break down on schedule. Our customer support line operates round the clock to receive your repair requests and provide emergency assistance.
Comprehensive Diagnostics
We don’t just fix symptoms; we identify root causes. Our thorough diagnostic process ensures that we address the underlying problem, preventing recurrent issues.
Eco-Friendly Practices
We dispose of old parts and refrigerants responsibly, following environmental regulations. When possible, we recommend energy-efficient repairs that reduce your utility bills.
Customer Testimonial: “After three other companies failed to fix my refrigerator, Best Appliance Repair Nairobi diagnosed and repaired it within two hours. Their professionalism and expertise are unmatched!”
Top 10 Frequently Asked Questions
1. How quickly can you respond to a repair request?
We offer same-day service for most areas in Nairobi, with typical response times of 2-4 hours from your call. Emergency services are available 24/7.
2. Do you provide warranties on your repairs?
Yes, all repairs come with warranties ranging from 30 to 90 days depending on the type of repair and parts used.
3. What payment methods do you accept?
We accept cash, M-Pesa, bank transfers, and credit/debit cards for your convenience.
4. Do I need to bring my appliance to your workshop?
No, we provide on-site repairs at your location. Only in rare cases requiring specialized equipment do we need to take appliances to our workshop.
5. How much does a typical repair cost?
Repair costs vary depending on the appliance and fault. Most repairs range from KES 1,500 to KES 15,000. We provide free quotations before starting any work.
6. Are your technicians certified?
Yes, all our technicians are factory-trained and certified, with extensive experience in appliance repair.
7. What if you can’t fix my appliance?
If an appliance is beyond economical repair, we’ll provide honest advice and recommend whether repair or replacement makes more financial sense.
8. Do you repair commercial appliances?
Yes, we service both residential and commercial appliances, including restaurant equipment and laundry facilities.
9. How do I schedule a repair appointment?
Simply call us at 0722466091, email info@bestappliancerepair.co.ke, or visit our office in Westlands. We’ll schedule a convenient time for you.
10. Do you offer maintenance contracts?
Yes, we provide annual maintenance contracts for both residential and commercial clients, ensuring your appliances remain in optimal condition year-round.
Emergency and Routine Services
When you experience an appliance emergency, every minute counts. Our emergency Home Appliances Repair in Nairobi, Kenya service ensures that critical appliances like refrigerators storing perishable food or water heaters needed for daily hygiene are restored quickly. We maintain emergency repair units on standby across Nairobi to respond to urgent situations.
For routine repairs and maintenance, we offer flexible scheduling that works around your calendar. Weekend and evening appointments are available for busy professionals who cannot accommodate daytime service calls.
Our preventive maintenance programs are designed to catch potential problems before they escalate into costly repairs. Regular maintenance visits include comprehensive inspections, cleaning, calibration, and minor adjustments that keep your appliances running efficiently.
Energy Saving Tip: “A well-maintained refrigerator uses 15% less electricity than a neglected one. Clean condenser coils and proper door seals make a significant difference in your power bill.”
Quality Assurance and Customer Satisfaction
At Best Appliance Repair Nairobi, quality is not negotiable. Every repair job undergoes a multi-point quality check before our technician leaves your premises. We test the appliance under real operating conditions to ensure the fault is completely resolved and no new issues have emerged.
Our commitment to excellence in Home Appliances Repair in Nairobi, Kenya extends beyond the repair itself. We provide customers with maintenance tips and usage guidelines to maximize appliance lifespan and efficiency. Our technicians take time to explain what went wrong, what was done to fix it, and how to prevent similar issues in the future.
Customer satisfaction drives everything we do. Our high rate of repeat customers and referrals testifies to the quality of our work and the professionalism of our team. We don’t consider a job complete until you’re completely satisfied with the results.
Contact Best Appliance Repair Nairobi
For reliable, professional Home Appliances Repair in Nairobi, Kenya, contact us today:
Phone: 0722466091
Email: info@bestappliancerepair.co.ke
Location: Westlands, Nairobi Kenya
Operating Hours: Monday to Sunday, 24/7 Emergency Service
Our customer service team is ready to assist you with repair scheduling, technical inquiries, or any questions about our services. Whether you need immediate emergency repairs or want to schedule routine maintenance, we’re here to help keep your home appliances running smoothly.
Don’t let appliance breakdowns disrupt your daily life. Trust the experts at Best Appliance Repair Nairobi for all your appliance repair needs. With our combination of technical expertise, genuine parts, transparent pricing, and customer-focused service, we deliver repair solutions that last. Experience the difference that professional Home Appliances Repair in Nairobi, Kenya makes—call us today and let us restore your appliances to perfect working condition.