Washing Machine Repair in Nairobi & Mombasa Kenya
Don’t let a broken washing machine get you down. At Best Appliance Repairs, we provide prompt washing machine repair and part replacements that are sure to resolve the issue as quickly and efficiently as possible. We also stock a range of new appliances and offer affordable rates on washing machine installation.
Our Business Is Grounded In:
- My washer won’t drain!
A washing machine not draining is one of the most common problems we encounter. It can be caused by one of the following:- The drain hose or pump is clogged with a small item of clothing, residual gunk or other debris.
– The washer is malfunctioning and not engaging the drain/spin cycle properly. It may present with an error code – check with your product manual or give the manufacturer a call to clarify what this refers to.
– The drain pump is broken (the washer will generally make an unpleasant sound and/or start leaking if this is the case).
Solutions Resetting your washing machine First, you should perform a general reset of the machine. Turn the machine off at the powerpoint, wait for one minute, and then turn it back on. If you see no change, you can try a Master Reset. This will reset all of the onboard componentry and is often successfully used by appliance technicians. Open and close the door of the washing machine 6 times within 12 seconds. Then, run the rinse/spin cycle without clothing to see if your problems are resolved. If it drains, problem solved! If not, let’s move onto the unclogging! Unclogging the drain hose Turn the machine off at the powerpoint. You should always do this before moving the machine or making any adjustments. Check that the drain hose is not kinked or bent. This can affect the washer’s draining and may be causing the error. Now, remove the drain hose from the back of the machine. This is usually attached with a couple of simple screws. You may need a hand to pull the washer from its spot to access the hose entry point. Run some water through the hose to force the clog out. An outdoor hose connection works well. You can also use a plumbing snake, stick or long object to push the clog or item out. If you aren’t able to easily remove the drain hose, run the hottest cycle on your machine without clothing, as this may loosen up the blockage and push it through.
Once water is steadily running through the washer drain hose, re-attach it to your machine. To ensure your machine drains efficiently, make sure that the end of the hose is not more than 12cm into the drain hole, and that it’s not kinked or bent.
If none of the above fixes your washer, your best bet is to contact the manufacturer about a service call.
The washer door won’t unlock! This is a problem most commonly found in front loaders, as top loaders don’t need to lock their doors to keep water inside.
Front loaders need to stay tightly sealed during operation. It’s not until the end of the wash cycle that the machine will unlock automatically. However, sometimes a front loader will malfunction and remain locked, trapping clothes and water in the machine.
There are a few possible reasons for this:
– The locking mechanism could have jammed (maybe some clothes have gotten in the way).
– There could be a glitch in the washer’s computer.
– The washing machine may not be draining properly, leaving the washer door locked and the drum filled with water.
Solutions Restart it: If you think it might be a digital problem, try the old reset trick.
Turn the washing machine off at the powerpoint for at least 60 seconds, and then turn it back on. With a little luck, the master reset should restart the wash programs.
Run a short cycle: If you think the problem is your clothes physically jamming the lock, you can set the washer to run another short cycle. This should get the clothes moving and hopefully unjam the lock. Sure, your clothes will get washed twice, but it saves calling out a technician for a simple solution!
Check the drainage hose: If the machine isn’t draining, it may be time to inspect the drainage hose for clogs. A kinked drain hose can also affect wash cycles.
Contact the manufacturer: If all else fails, contact the manufacturer – they can provide you with advice, and if your machine is under warranty, arrange for a professional repairer to drop by for a visit.
Note that while there are solutions online that involve taking the machine apart, attempting this can void the warranty or limit your ability to have the machine repaired by a service technician in future.
Pause Washing Machine Mid-Cycle My phone is trapped inside the washer / I left my favourite shirt out of the wash!
It may seem blatantly obvious, but we’ve all done it – we’ve all forgotten to clean something important, or left something important (like a mobile phone) in our pocket when doing the laundry.
If you’ve got a top loader, this is an easy one to solve. Just open the lid and add/remove the item in question. No mess, no fuss.
In a front loader, things get a bit more complicated. Front load washers lock their doors during cycles to prevent water from spilling all over your laundry floor.
Solutions Unless you’ve purchased a washing machine in the last couple of years, you won’t be able to open your front loader once the wash cycle has started.
Manufacturers now make front-loading models that can be paused before the main wash cycle so that clothes can be added.
The Best Washing Machine Repair in Nairobi & Mombasa Kenya
Washing machine repairs is our specialty at Best Appliances Repair® and we engage in the installation, maintenance, repair, service and parts replacement of washing machines and tumble dryers in and around Nairobi & Mombasa Kenya. Your washing machine and / or Tumble Dryer is one of the hardest working electrical / mechanical laundry appliance in your home and a broken washing machine can be a major problem as we rely on them for our hygiene and health. However, a broken washing machine does not have to be a disaster or an expensive problem to fix. Best Appliances Repair® will send you the expert you need to take care of machines that require repair, installation, maintenance and service in Nairobi and Mombasa Kenya
Washing Machines, Tumble Dryers, Washers installation, repair and maintenance experts in Nairobi and Mombasa Kenya
Call us to get the best Washing Machines, Tumble Dryers, Washers installation, repair and maintenance experts in Nairobi and Mombasa Kenya
Washing Machine / Washer Repair Services
Get expert washing machine repairs in Nairobi and Mombasa Kenya. If your washing machine is not draining properly or is making strange noises, you better book your appliance repair service with Best Appliance Repair and let the qualified, certified and approved technicians fix the issue / fault / problem.
The washing machine repair technicians we work with are fully trained to carry out a wide range of repairs to any make and model of washing machines including AEG, Beko, Bosch, Hotpoint, Indesit, LG, Miele, Samsung, Zanussi and many more. They can diagnose and troubleshoot any issue in full compliance with all industry standards and safety regulations.
So, schedule your appointment online when you need quick and reliable help with any of the following household or commercial appliances:
Fully automatic washing machines
Semi-automatic washing machines
Front load washing machines
Top load washing machines
High efficiency top loading washing machines
Integrated and built-in washing machines
A range of repairs your washing machine engineer in London can help you with
Look your best with a properly fixed washer dryer or washing machine
A broken washing machine or dryer can often spell a real disaster in an organised household, especially if an interview, an important company event, or a wedding is on the horizon. If your washing machine is not spinning or drying your clothes properly, don’t waste your time figuring out what is causing the problem, but save yourself time and turn to the skilled technicians we work with. They have many years of experience and can repair any of the following problems:
Appliance refuses to start;
No water is being filled;
The washing machine is not spinning;
The appliance is not heating;
The washing machine is making strange noises;
The washing machine is overheating;
The appliance door is stuck or locked;
The machine is leaking;
The washing machine is not draining completely;
The washing machine is reporting an error code;
The washing machine’s drum won’t turn at all;
The washing machine sticks on a part of the program;
The machine smells really bad;
The appliance is tripping the electricity.
Appliance won’t drain or is full of water;
Appliance won’t spin properly or at all;
The spin cycle is louder than usual;
Your clothes are not properly dried.
Five reasons to contact the washing machine and dryer repair specialist near you
Expert diagnostics and repair
Your washing machine repair service will start with full diagnostics of the appliance to identify the problem and the replacement parts required to complete the service. The washing machine engineers are fully stocked with a wide range of common replacement parts, so they can complete the service within one visit. If extra parts need to be ordered, a second visit will be arranged. The engineer will perform full functional and safety tests, so you can be confident of getting the highest quality of service available.
Repairs that are made to last
Each of the London specialists has carried out hundreds of washer and dryer machine repair sessions with varied difficulty levels. They are also officially certified by the City & Guilds of London institute, meaning that your appliance will be repaired in a safe and highly efficient manner.
Fixing models by any brand
Even the most complicated piece of washing machine technology will pose no challenge to the fully equipped specialist. Besides bringing over all necessary tools of the trade, the technician’s van also contains virtually all common spare parts. Each part is exempt from supply and delivery fees.
Expert maintenance advice
The technicians don’t just fix appliances – they also advise their clients on how to make the most out of them in the long run. Get in touch at any time to receive professional washing machine and washer dryer maintenance advice that is tailored to your needs, regarding your specific model.
Guaranteed quality of work
The local expert has a flexible work schedule, so same-day and weekend appointments are usually available. In addition, the washer repair service also includes a 1-year guarantee on parts and labour.
Washing machine or washer dryer repairs for all major brands
Frequently Asked Questions
Q: My appliance just broke down – now what?
A: Check for any external changes that may have affected its performance (disconnected power supply/water supply, etc.). If none are found, look for leaks around the machine or holes in the door seal. If you cannot identify the issue, disconnect the appliance and contact a technician.
Q: When can the washer repair technician arrive?
A: Same-day and weekend appointments are readily available with a 4-hours arrival time frame. Your technician will call you 30 minutes before arriving. How much time the service will take will depend on several factors, such as the nature of the problem and the type of part that needs to be replaced (a second visit is required to install additionally ordered parts).
Q: Can you guarantee that your repairs will last?
A: For your peace of mind, all appliance repair services come with a 1-year guarantee period that covers the labour and all replacement parts provided by your dedicated professional.