Air Conditioner Repair Service in Nairobi and Kenya
When the scorching Kenyan sun beats down and your air conditioner stops working, you need fast and reliable repair services. At BestApplianceRepairs.co.ke, we provide professional air conditioner repair services throughout Nairobi and Kenya. Our experienced technicians understand how crucial a functioning AC is to your comfort, whether at home, in the office, or in commercial spaces.
With years of experience servicing all types and brands of air conditioners, we have built a reputation as the most trusted AC repair company in Kenya. We respond quickly to your calls, diagnose problems accurately, and provide lasting solutions at fair prices. Don’t suffer in the heat – let us restore your cooling comfort today.
Common Air Conditioner Problems We Fix
Air conditioners are complex machines with multiple components that can develop faults over time. Understanding these common problems helps you identify issues early and seek professional help before minor problems become major repairs.
AC Not Cooling Properly
This is the most frequent complaint we receive. When your air conditioner runs but doesn’t cool your space effectively, several issues could be responsible. Low refrigerant levels due to leaks prevent proper cooling. A dirty or clogged air filter restricts airflow and reduces cooling efficiency. Frozen evaporator coils can result from poor airflow or refrigerant problems. A faulty compressor that cannot pump refrigerant properly will also cause cooling issues.
Our technicians systematically check each component to identify the exact cause. We then repair or replace the faulty parts, recharge refrigerant to proper levels, and ensure your AC delivers optimal cooling performance.
AC Not Turning On
When your air conditioner refuses to power on, it can be frustrating. Common causes include tripped circuit breakers, blown fuses, faulty thermostats that don’t signal the AC to start, broken capacitors that prevent the compressor or fan from running, electrical wiring problems, and defective control boards.
We begin troubleshooting with the simplest possibilities like checking your circuit breaker and thermostat settings. If these are fine, we use specialized testing equipment to diagnose electrical and electronic component failures. Our repair service includes replacing damaged parts and ensuring all electrical connections are secure and safe.
Water Leaking from AC Unit
Water leakage is a common problem, especially with split AC systems. The primary causes include blocked condensate drain lines that cause water to back up and overflow, frozen evaporator coils that melt and produce excess water, dirty air filters causing coil freezing, improper installation that affects drainage, and damaged drain pans with cracks or rust holes.
We clear blocked drain lines using specialized tools, fix or replace damaged drain pans, address coil freezing issues, and ensure proper drainage. Water leakage should never be ignored as it can damage walls, ceilings, and electrical components.
Strange Noises from AC
Unusual sounds from your air conditioner signal mechanical problems that need attention. Grinding noises indicate worn motor bearings, squealing suggests belt problems or motor issues, rattling points to loose components or debris in the unit, clicking sounds may signal electrical control problems, and hissing indicates refrigerant leaks.
Our technicians identify the source of the noise through careful inspection and listening. We then tighten loose parts, lubricate moving components, replace worn bearings or belts, and fix any mechanical issues causing the sounds.
Unpleasant Odors
Bad smells coming from your AC should not be ignored as they can indicate health hazards. Musty or moldy smells result from fungus growth in the unit or ducts due to moisture accumulation. Burning odors suggest electrical problems or overheating components. Chemical smells may indicate refrigerant leaks. Sewage-like odors can come from backed-up drain lines.
We clean and disinfect AC units to eliminate mold and bacteria, fix drainage issues, repair electrical problems, and seal refrigerant leaks. Regular maintenance prevents most odor problems from developing.
“Did you know? A poorly maintained air conditioner consumes up to 20% more electricity than a well-maintained unit. Regular servicing saves you money on power bills while keeping your AC running efficiently.”
Air Conditioner Types We Service
At BestApplianceRepairs.co.ke, we repair all types of air conditioning systems used in Kenyan homes and businesses.
Split Air Conditioners
Split systems are the most popular choice for homes and small offices in Kenya. These units consist of an indoor evaporator and an outdoor compressor connected by refrigerant lines. We repair all split AC brands and capacities, from small 9,000 BTU units to large 24,000 BTU systems. Common repairs include refrigerant recharging, compressor replacement, fan motor repairs, and circuit board fixes.
Window Air Conditioners
Window units are self-contained systems that fit into window openings. Though less common now, many older buildings still use them. We service window ACs of all sizes, fixing cooling problems, electrical issues, and mechanical failures. We also help with proper installation to ensure efficient operation.
Portable Air Conditioners
Portable units offer flexibility and easy installation. We repair these standalone systems, addressing compressor issues, drainage problems, fan malfunctions, and electronic control failures. Many portable AC problems stem from improper venting, which we correct during our service.
Cassette Air Conditioners
Ceiling cassette units are popular in offices and commercial spaces. These four-way systems distribute air evenly across large areas. We specialize in cassette AC repairs including motor replacements, control board fixes, drainage system repairs, and refrigerant servicing.
Ducted Air Conditioning Systems
Central or ducted systems cool entire buildings through a network of ducts. These complex systems require expert knowledge to diagnose and repair. We service ducted systems, checking ductwork for leaks, repairing air handlers, fixing zone controls, and maintaining compressor units.
Floor Standing Units
Floor standing or tower ACs are common in showrooms and large rooms. We repair all aspects of these units including cooling circuits, drainage systems, electronic controls, and mechanical components.
“Regular professional maintenance extends your air conditioner’s lifespan by 3-5 years on average. Annual servicing is a small investment that saves you thousands in premature replacement costs.”
AC Brands We Repair in Nairobi and Kenya
Our technicians are trained to work on all major air conditioner brands available in the Kenyan market. We stay updated on each manufacturer’s specific technologies and common issues.
Midea: One of Kenya’s most popular brands, we repair all Midea AC models including their inverter series.
LG: We service all LG air conditioners, from basic models to advanced inverter systems with smart features.
Samsung: Our expertise covers all Samsung AC units including their Wind-Free and Digital Inverter technologies.
Hisense: We repair all Hisense air conditioner models, offering same-day service for common problems.
TCL: Growing in popularity, we service all TCL AC units with genuine or compatible parts.
Daikin: A premium brand requiring specialized knowledge, we are experts in Daikin AC systems.
Carrier: We repair all Carrier commercial and residential air conditioning systems.
General: Our technicians service all General AC models popular in Kenya.
Ramtons: We fix all Ramtons air conditioners, a trusted Kenyan brand.
Other Brands: We also service Panasonic, Gree, Haier, Nasco, Bruhm, Tornado, and many other brands.
Brand-Specific Repair Costs
| AC Brand | Basic Service (KSh) | Major Repair (KSh) | Compressor Replacement (KSh) |
|---|---|---|---|
| Midea | 2,000 – 4,000 | 5,000 – 12,000 | 15,000 – 30,000 |
| LG | 2,500 – 4,500 | 6,000 – 15,000 | 18,000 – 35,000 |
| Samsung | 2,500 – 5,000 | 6,000 – 16,000 | 20,000 – 38,000 |
| Hisense | 2,000 – 4,000 | 5,000 – 12,000 | 15,000 – 28,000 |
| TCL | 2,000 – 4,000 | 5,000 – 12,000 | 15,000 – 28,000 |
| Daikin | 3,000 – 6,000 | 8,000 – 20,000 | 25,000 – 45,000 |
“Inverter air conditioners use up to 40% less electricity than non-inverter models. If your old AC needs a major expensive repair, it might be more economical to upgrade to an inverter model that will save money over time.”
Specific Fault Repairs and Solutions
Refrigerant Leaks and Recharging
Refrigerant is essential for cooling. When levels drop due to leaks, your AC cannot cool effectively. We use leak detection equipment to find even the smallest leaks in coils, connections, or valves. After repairing the leak, we evacuate the system and recharge it with the correct refrigerant type and amount. R22, R410A, and R32 are common refrigerants we work with.
Cost: Leak repair: KSh 2,000 – 5,000 | Refrigerant recharge: KSh 3,000 – 8,000 depending on AC size
Compressor Repair and Replacement
The compressor is the heart of your AC system. When it fails, the entire unit stops cooling. Compressor problems include electrical failures, mechanical seizure, overheating, and refrigerant circuit issues. We determine whether repair is possible or replacement is necessary. Compressor replacement is expensive but often the only solution for complete failures.
Cost: Compressor testing: KSh 1,000 | Repair: KSh 5,000 – 10,000 | Replacement: KSh 15,000 – 45,000
Capacitor Replacement
Capacitors help start and run the compressor and fan motors. When capacitors fail, your AC may not start, or motors may struggle to run. Capacitor failure is common, especially in hot climates. Replacement is straightforward and inexpensive, often solving startup problems immediately.
Cost: Single capacitor replacement: KSh 1,500 – 3,000 | Dual capacitor: KSh 2,000 – 4,000
Fan Motor Repairs
Indoor and outdoor fan motors circulate air. Motor failures cause poor airflow, no cooling, or complete system shutdown. We repair or replace fan motors, including cleaning, lubrication, bearing replacement, or complete motor replacement when necessary.
Cost: Motor servicing: KSh 2,000 – 3,500 | Motor replacement: KSh 4,000 – 12,000
Thermostat Issues
Faulty thermostats cause temperature control problems. The AC may run continuously, not start at all, or cool inadequately. We test, calibrate, or replace thermostats to restore proper temperature control. Modern digital thermostats offer better accuracy and energy savings.
Cost: Thermostat testing: KSh 500 – 1,000 | Replacement: KSh 2,000 – 6,000
Circuit Board Repairs
Electronic control boards manage all AC functions. Board failures cause various symptoms from complete shutdown to erratic operation. We repair damaged circuits, replace faulty components on boards, or install new boards when repair is not feasible.
Cost: Board diagnosis: KSh 1,500 | Repair: KSh 3,000 – 8,000 | Replacement: KSh 5,000 – 15,000
Coil Cleaning and Repair
Evaporator and condenser coils must be clean for efficient operation. Dirty coils reduce cooling capacity and increase energy consumption. We deep clean coils using specialized chemicals and equipment. Damaged coils with leaks require repair or replacement.
Cost: Coil cleaning: KSh 2,000 – 4,000 | Coil repair: KSh 3,000 – 8,000 | Coil replacement: KSh 10,000 – 25,000
“Cleaning or replacing your AC filter every month during heavy use seasons can prevent 80% of common AC problems. This simple maintenance task takes minutes but saves you hundreds of shillings in repair costs.”
Emergency AC Repair Services
We understand that air conditioner breakdowns often happen at the worst times. That’s why we offer emergency repair services throughout Nairobi and Kenya. Whether your AC stops working during a heatwave, on a weekend, or late at night, our emergency team is ready to help.
Our emergency service includes same-day repairs when possible, evening and weekend appointments, urgent commercial AC repairs for businesses that cannot afford downtime, and 24/7 phone support for emergency situations.
Emergency services come with a premium, but when comfort is critical, you can count on us to respond quickly and fix your AC efficiently.
Emergency Service Costs
| Service Type | Standard Hours (KSh) | After Hours (KSh) |
|---|---|---|
| Emergency Call-out | 1,500 – 2,500 | 3,000 – 4,500 |
| Weekend Service | +1,000 to repair cost | N/A |
| Public Holiday Service | +1,500 to repair cost | N/A |
“To minimize emergency repairs, schedule annual maintenance before Kenya’s hot seasons (January-March and August-October). This ensures your AC is ready when you need it most.”
Preventive Maintenance Services
Prevention is better than cure, especially with air conditioners. Our maintenance service keeps your AC running efficiently, prevents unexpected breakdowns, and extends equipment lifespan. We recommend maintenance every 6-12 months depending on usage.
Our comprehensive maintenance includes thorough cleaning of filters, coils, and drainage systems, checking refrigerant levels and adding if needed, testing electrical connections and tightening loose wires, lubricating moving parts, inspecting belts and bearings, testing capacitors and replacing if weak, calibrating thermostats, checking safety controls, and providing a detailed report with recommendations.
Regular maintenance catches small problems before they become expensive repairs. It also keeps your AC running at peak efficiency, reducing electricity bills by up to 20%.
Maintenance Service Costs
| Service Package | Single Visit (KSh) | Annual Contract (KSh) |
|---|---|---|
| Basic Maintenance | 2,500 – 4,000 | 5,000 – 8,000 |
| Comprehensive Service | 4,000 – 6,000 | 8,000 – 12,000 |
| Commercial Maintenance | 5,000 – 10,000+ | Custom quote |
“Annual maintenance contracts save you 20-30% compared to paying for individual service visits. They also give you priority scheduling and faster response times when repairs are needed.”
Why Choose BestApplianceRepairs.co.ke?
When you need air conditioner repair in Nairobi and Kenya, choosing experienced professionals matters. Here’s why customers trust us:
Certified Technicians: Our team includes factory-trained technicians with years of hands-on experience.
Quick Response: We respond to service calls promptly and often complete repairs the same day.
Quality Parts: We use genuine or high-quality compatible parts that last, backed by warranties.
Transparent Pricing: No hidden charges. We provide clear quotes before starting work.
Service Guarantee: All repairs come with a warranty. If the same problem returns, we fix it at no extra cost.
Wide Coverage: We serve all Nairobi neighborhoods and surrounding areas including Kiambu, Machakos, Kajiado, and beyond.
Customer Support: Friendly service from first call to completion. We treat your property with respect.
Emergency Services: Available when you need us most, including weekends and holidays.
Contact Us for Expert AC Repair
Don’t let a malfunctioning air conditioner disrupt your comfort. Whether you need emergency repairs, routine maintenance, or expert advice, BestApplianceRepairs.co.ke is here to help. Our air conditioner repair services in Nairobi and Kenya are reliable, affordable, and guaranteed.
Phone: 0725548383
Address: Mpaka Plaza, Westlands, Nairobi, Kenya
Email: info@bestappliancerepairs.co.ke
Call us now for free consultation and quotation. Experience professional air conditioner repair service that restores your cooling comfort quickly and reliably. We’re committed to keeping you cool all year round!